Delivery

For orders being shipped within the UK, we use 3 delivery methods, Royal Mail Second Class, Royal Mail Recorded Delivery, Royal Mail Special Delivery (Guaranteed next working day).

For orders shipped outside the UK, we use Royal Mail’s Airmail and International Signed For service.

Royal Mail Second Class - Usually delivered 3-4 working days after your order has been despatched and your parcel should just pop through your letterbox so you don't even need to be at home.

Royal Mail Recorded Delivery - Usually delivered 1-2 working days after your order has been despatched. This option provides a tracking number and proof of delivery once your parcel has been delivered. Your parcel will need signing for on arrival.

Royal Mail Special Delivery - This delivery option is guaranteed for next day delivery . Your parcel is trackable and will need signing for on arrival.

For orders being shipped outside of the UK, we aim to deliver to European destinations within 4-5 working days and worldwide within 9-10 working days

Cancellation and Returns 

We can only accept items returned to us within 30 days from the date your order was despatched. All items must be returned to us before a refund or replacement is issued. Items must be returned to us in an unworn and unwashed condition, deemed fit for resale. Please be very careful when trying products on, for example, please ensure you are not wearing makeup, perfume, deodorant or antiperspirant which may leave marks on the product as we will not be able to arrange an exchange or refund for any item returned to us with any marks or stains. Please thoroughly inspect any item you order from us on receipt as we will only accept products returned to us in their original condition and fit for re-sale unless we have been given prior notice that an item is faulty. Delivery charges are non refundable unless the item purchased is faulty or incorrect. A polite request, please fold returned items neatly before sending them back to us.

Exchanges are sent out free of any shipping charges, however the cost of sending your return back to us is your responsibility.

Please return the unworn garment to:

103B Kettlebrook Road 
Tamworth
Staffordshire 
B77 1AG

If you would like to exchange for a different product that is less than the item you are sending back, we will refund the extra amount to the card that you paid with.

If you no longer have your packing slip, please just include a note with the above information making sure to also include your delivery address, order number, e-mail address and phone number.

The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a secure delivery service that insures you for the value of the goods and that has a tracking facility for you peace of mind.

We cannot be held responsible for parcels lost on return to us. We will send out your exchange or process your refund upon receipt of the return - please allow up to 14 working days.